At The Well-being Company


Currently, we're actively pursuing our Green Tourism Award. Despite not having a physical premises, at events, we ensure visibility of our sustainability efforts by prominently displaying information on our eco-friendly policies through signage.

Our commitment to environmental sustainability is evident in our practices; we prioritize digital communication to reduce paper usage. This underscores our dedication to eco-conscious initiatives.

Furthermore, our dedication to sustainability is showcased in our email signatures and permeates through our network with every message we send. We uphold a steadfast commitment to promoting sustainability across all aspects of our operations, even when supporting events at luxury hotels.

Recognizing our responsibility to minimize environmental impact, support local communities, and nurture well-being, we remain dedicated to these principles.

Sustainability Policy

Waste Management:

We implement waste management practices, including recycling and composting programs, to minimise waste sent to landfills and encourage the use of reusable or biodegradable materials for event setups and packaging.

Carbon Offsetting:

We offset the carbon footprint of events by investing in certified carbon offset projects and supporting initiatives that contribute to reforestation and ecosystem restoration.

Engagement.

We actively engage with local communities by involving them in event planning and sourcing, supporting social enterprises, and contributing to charitable initiatives that promote community well-being and empowerment.

Education and Awareness.

We raise awareness among event attendees about the importance of sustainability practices and provide guidance on adopting eco-friendly behaviours during and after events, fostering a culture of environmental stewardship.

Environmental Impact Reduction.

We strive to reduce the environmental footprint of events by implementing measures to conserve energy, water, and resources, and minimise waste generation.

Sustainable Sourcing.

We prioritise the sourcing of locally-produced, organic, and sustainable products for catering, amenities, and decorations, supporting local economies and reducing carbon emissions associated with transportation.

Transportation:

We promote sustainable transportation options for event attendees, such as providing information on public transportation and encouraging car sharing to reduce emissions.

Measurement and Reporting:

From July 2024 we will track key performance indicators to track the environmental and social impact of events, regularly monitor progress towards sustainability goals, and transparently report our findings to stakeholders.By adhering to these sustainability policies, we aim to create events that not only provide luxury experiences but also prioritise environmental conservation, community engagement, and holistic well-being for all involved parties.

Waste Management Plan

1. Introduction:
At [Your Business Name], we prioritise sustainable practices through effective waste management.

2. Waste Streams Monitored:

  • General Waste

  • Recyclables

  • Organic Waste (if applicable)

  • Hazardous Waste (if applicable)

3. Recording Waste Volume:
Regular inspections and logging of waste generation and disposal activities.

4. Waste Management Strategy:

  • Reduce: Minimise waste generation.

  • Reuse: Encourage material reuse.

  • Recycle: Ensure proper separation and recycling.

  • Dispose: Responsibly dispose of waste.

5. Targets and Progress:
Set measurable waste reduction targets and track progress regularly.

6. Reporting:
Regular reports on waste management activities, achievements, and challenges.

7. Communication and Training:
Employee communication and training on waste handling procedures.

8. Continuous Improvement:
Commitment to ongoing review and improvement of waste management practices.

9. Compliance:
Adherence to all waste management regulations and standards.

10. Review and Revision:
Annual review and revision of the plan as needed.

Through this plan, we aim to minimise our environmental impact and promote sustainability.

Equality and Inclusivity

At The Well-being Company, equality and inclusivity are fundamental values that guide everything we do. We're committed to ensuring that everybody associated with our business is treated with fairness, dignity, and respect.

First and foremost, we have established clear policies and procedures that promote equality and prohibit discrimination of any kind. This includes recruitment and hiring practices that are based solely on merit and qualifications, without regard to factors such as race, gender, age, religion, sexual orientation, or disability.

We also prioritise diversity when working with practitioners, recognising the value that different perspectives and experiences bring to our agency. We actively seek out and welcome individuals from diverse backgrounds, cultures, and communities to join our platform.

Additionally, we regularly review and assess our policies and practices to identify and address any potential areas for improvement. We actively seek feedback.

Ultimately, our goal is to create a business culture where everyone feels valued, respected, and empowered to contribute their unique talents and perspectives. By fostering an environment of equality and inclusivity, we believe that we can build a stronger, more resilient, and more successful business.

Privacy policy

We ask that you read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

This privacy policy is divided into the following sections:

  • Who we are

  • Our website

  • Our collection and use of your personal information

  • Transfer of your information out of the UK and EEA

  • Cookies and similar technologies

  • Marketing

  • Your rights

  • Keeping your personal information secure

  • How to complain

  • Changes to this website privacy policy

  • How to contact us

  • Do you need extra help?

Accessibility Guide

At The Well-being Company, we strive to ensure that our events are accessible to all individuals, regardless of their abilities. We have compiled the following accessibility guide to provide information and support to our attendees:

Venue Accessibility:

  • We strive to carefully select venues that prioritise accessibility and comply with relevant accessibility standards and regulations.

  • Our venues strive to be equipped with ramps, elevators, and designated accessible parking spaces to facilitate easy access for individuals with mobility impairments.

  • We strive to ensure that accessible restrooms are available at all our events, equipped with grab bars and adequate space for wheelchair users.

Communication Accessibility:

  • We strive to provide information about our events in accessible formats, such as large print or electronic documents, upon request.

  • Sign language interpreters are available upon request for individuals who are deaf or hard of hearing.

  • We strive to ensure that our event materials, including presentations and handouts, are accessible to individuals with visual impairments through the use of alternative formats such as Braille or audio descriptions.

Assistance and Support:

  • Our staff and volunteers strive to provide assistance and support to attendees with disabilities, including guiding individuals to accessible areas and providing information about accessible facilities.

  • Service animals are welcome at our events, and we strive to ensure that appropriate accommodations are in place to support their participation.

Feedback and Accessibility Concerns:

  • We strive to welcome feedback from attendees regarding accessibility concerns or suggestions for improvement. Please feel free to contact us with any feedback or requests for accommodations.

Contact Information: If you have any questions or require assistance regarding accessibility at our events, please contact [Insert Contact Information].

At The Well-being Company, we strive to foster an inclusive and accessible environment for all individuals. We appreciate your support in helping us achieve this goal.

Who are we?

We are Bethan Dando trading as The Well-being Company and for more information see https://www.thewellbeingcompany.co.uk

We collect, use and are responsible for certain personal information about you due to the General Data Protection Regulations which apply across the European Union and the United Kingdom. 

We are responsible as ‘controller’ of that personal information for the purposes of those laws.

Our website

This privacy policy relates to your use of our website, [insert website link details].

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

Our collection and use of your personal information

We collect personal information about you when you [access our website, register with us, contact us, send us feedback, purchase products or services via our website, post material to our website and complete customer surveys or participate in competitions via our website.

We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).

The personal information we collect about you depends on the particular activities carried out through our website. This information includes:

  • your name, address and contact details

  • date of birth

  • bank account and payment details

  • details of any feedback you give us by phone, email, post or via social media

  • information about the services we provide to you

  • your account details, such as username, login details

We use this personal information to:

  • create and manage your account with us

  • verify your identity

  • provide goods and services to you

  • customise our website and its content to your particular preferences

  • notify you of any changes to our website or to our services that may affect you

  • improve our services

This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.

Our legal basis for processing your personal information

When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

  • consent: where you have given us clear consent for us to process your personal information for a specific purpose

  • contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract

  • legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)

  • vital interests: where our use of your personal information is necessary to protect you or someone else’s life

  • legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)

We routinely share categories of personal data shared eg your name with our third party suppliers such as the hotels we work through. For a list of  ‘our third party suppliers’  you can contact us at anytime with the details below.

This data sharing enables us to ensure the our products and services are delivered effectively and efficiently to you.

Some of those third party recipients while unusual may be based outside the United Kingdom and European Economic Area — for further information including on how we safeguard your personal data when this occurs you can contact us on the details below.

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party.

Whether information has to be provided by you, and if so why

We require you to provide your name, address, email address etc to enable us to confirm your bookings and offer our services to you. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.


Cookies and other tracking technologies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For further information on cookies, our use of  ‘cookies’, when we will request your consent before placing them and how to disable them, please see our [insert link to Cookie Policy].

Marketing

We would like to send you information about products and services, competitions and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.

We would also like to share your information with selected hotels and venues so that they may send you information about their products and services, depending on what you agree with us.

We will only ask whether you would like us and other businesses to send you marketing messages when you tick the relevant boxes for instance when you complete our online order form for the first time. 

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

—contacting us at hello@thewellbeingcompany.co.uk

—using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

It may take up to 30 days for this to take place.

For more information on your rights in relation to marketing, see ‘Your rights’ below.

Your rights

Under the General Data Protection Regulations you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information

  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

  • require us to correct any mistakes in your information which we hold

  • require the erasure of personal information concerning you in certain situations

  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

  • object at any time to processing of personal information concerning you for direct marketing

  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

  • object in certain other situations to our continued processing of your personal information

  • otherwise restrict our processing of your personal information in certain circumstances

  • [claim compensation for damages caused by our breach of any data protection laws]

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

  • email, call or write to us

  • let us have enough information to identify you eg name and address or registration details)], 

  • let us have proof of your identity and address (a copy of your driving license or passport and a recent utility or credit card bill), and

  • let us know the information to which your request relates

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

How to complain

We hope that we OR our Data Protection Officer]can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in a European Economic Area state or in the United Kingdom if you work, normally live or if any alleged infringement of data protection laws occurred in the relevant state. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

Changes to this privacy policy

This privacy policy was published on 8 June 2023 and last updated on 8th June 2023.

We may change this privacy policy from time to time, when we do we will inform you via our website..

How to contact us

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us please send an email to bethan@pilatesclass.co.uk

Do you need extra help?

If you would like this website privacy policy in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).]